Aetna Improves Newborn and COBRA Enrollment for AFA

Aetna now has a new approach for Newborn and COBRA enrollment. As part of this, the “Activate COBRA” life event is no longer an option when processing employee benefit changes in Springboard.

Work with the Aetna Answer Team in the meantime. If you would like to add coverage for a newborn baby, just call or email the Aetna Answer Team and provide the baby’s first and last name, date of birth and gender. We’ll process the addition immediately so the next time you log in to Springboard, you’ll see the baby enrolled in coverage.

You can also work with the Aetna Answer Team to enroll an eligible employee in COBRA coverage. Just call the Aetna Answer Team and provide the effective date of COBRA coverage and the type of qualifying event. You can also complete the COBRA Enrollment Election Form and return it to Enrollment.

 

Contact your Cornerstone representative for more information.

2018 $50 Aetna Funding Advantage Broker Bonus

Aetna Funding Advantage (AFA) broker bonus for small groups sold from February 1, 2018 through January 1, 2019 effective dates. Earn $50 per employee! Click here for more information.

Aetna Releases New Deadlines for Case Submissions

New deadlines for case submissions effective February 1

Sales notification/CIR for electronic case submissions are due by the 22nd of the month with complete electronic case submission by the 27th of the month prior to the requested effective date. This applies to Small Group AFA new business and current customers moving to AFA at renewal.

Attention Brokers With AFA Customers

ATTENTION BROKERS WITH AFA CUSTOMERS: See notice from Aetna regarding new Service Agreements being sent to customers. Note that Aetna is sending notices of contract termination—this may alarm some customers. Aetna has also sent out an updated customer billing and banking handbook.

Click here to view the full release.

 

UPCOMING BROKER TRAINING DATES:

Training Date and time RSVP
AFA & Apple Watch® Fridays: 11:30 a.m. – 12:15 p.m. EST Click here to register
Springboard Marketplace:
AFA Renewal and Offer Acceptance Mini Sessions for Brokers
30 minute mini sessions
Tuesdays: 12:30 p.m. – 1 p.m. EST
Click here to register
Springboard Marketplace: Detailed AFA Renewal and Offer Acceptance Training for Brokers Wednesdays: 1 p.m. – 2 p.m. EST Click here to register
Springboard Marketplace:
general information
broker trainings
Thursdays: 1 p.m. – 2 p.m. EST Click here to register
Springboard Marketplace:
general information
plan sponsor trainings 
Tuesdays: 2 p.m. – 3 p.m. EST Click here to register

Click here to view the AFA Billing and Banking Handbook.