UHC’s New Authentication Process: LEAN & Jarvis Systems

Effective June 7th 2018, UnitedHealthcare will have an additional authentication process that will be required for an agent to access LEAN & Jarvis. This not only impacts every agent/agency that has a current login, but also any staff that uses the agents/agencies login for the website. Every person will be required to have their own Optum ID to access Jarvis.

Your Action

  • You MUST log in with or register for an Optum ID in order to access Jarvis and LEAN as of Thursday, June 7.
  • On June 7, you will be prompted to register when you go to Jarvis or LEAN. Simply set up an Optum ID and connect it to Jarvis and LEAN. If you have an existing Optum ID, sign in with that information and you can connect it to Jarvis and LEAN.
  • Note: You will NOT be able to register until June 7 if you don’t currently have an Optum ID.

What is Optum ID?

Optum ID is a secure, centralized identity management solution that allows you to use a single sign-on for any applications connected to Optum ID. It’s a secure double authentication process similar to processes you may be familiar with like a bank or credit card.

Why Optum ID?

  • It provides an extra level of authentication security.
  • It prevents unauthorized access to your accounts.
  • It simplifies the registration process by eliminating the need to register your Party ID and Agent ID separately.

 

Questions? Please reach out to your Cornerstone senior service representative for more information.

Did You Know? UHC Has Change Forms For AARP Medicare Supplements!

New this year for UHC Med Supp, you can submit a change form for updates on information such as:

  • Effective Date Changes
  • Plan Changes
  • Member Address Changes
  • Member phone number updates
  • App corrections
  • Back-date termination request

The AARP Medicare Supplement change request forms can be downloaded on Jarvis under Enrollment > Application Status > Important Documents.

*Note: There are different forms depending on the information that needs changed/ corrected. Please read the form thoroughly.*

UnitedHealthcare Bonuses for 51+ Groups!

UnitedHealthcare is offering a bonus to agents in Ohio who sell new UnitedHealthcare fully insured medical groups with 51 to 3,000 eligible employees, and at least 40 enrolled employees, from July 1, 2018, through October 31, 2018. To receive a bonus, agents must have a combined total of at least 100 enrolled employees in eligible groups.

Eligible groups are new UnitedHealthcare fully insured medical groups that have:

  • 51 to 3,000 eligible employees;
  • At least 40 employees enrolled for medical coverage;
  • Effective dates from July 1, 2018, through October 31, 2018.

Agents who meet the qualifying requirements will earn a bonus of up to $3,000 for selling eligible medical groups. An additional bonus will be paid if at least two employer-sponsored Specialty Benefits lines of coverage are sold with a qualifying medical group. The bonus amount for each qualifying group is based on the number of enrolled employees for medical coverage, as indicated in the following table:

Bonus Example: An eligible agent sells three eligible fully insured medical cases: one with 45 enrolled medical employees; a second with 125 enrolled medical employees; and a third with 250 enrolled medical employees, for a combined total of 420 enrolled employees in eligible cases. The agent also sells employer-sponsored group life insurance and group dental insurance with all three cases. The agent has met the qualifying requirement of a combined total of at least 100 enrolled employees in eligible groups, and therefore receives a bonus of $550 for the first group ($500 for the medical and $50 for the Specialty Benefits coverages), $1,700 for the second group and $3,300 for the third group, for a total bonus of $5,550.

Please see the attached flyer for additional details. Let me know if you have questions about the new bonus program.

 

Click here for more information.

LIVE TRAINING: Learn How to Grow Your Business with Cornerstone and UnitedHealthcare

Learn how to build your business with this can’t-miss seminar presented by Cornerstone and UnitedHealthcare!

Mark your calendar for Cornerstone’s interactive training seminar with UnitedHealthcare on ways to market and build your business! You won’t want to miss this…

During this session you will learn and identify existing/new centers of influence to generate new referrals and grow your book of business.

Other topics to be discussed:

  • Creating an action plan to engage centers of influence and learn what resources with UHC are available to you
  • Learn and compare what is working with other agents
  • Schedule 1-on-1 follow ups so your agent manager can help you succeed
  • Sign up for upcoming trainings and workshops focused on your business

 


DATE: Wednesday, April 18

TIME: 9:00 am–11:00 am

LOCATION: Cornerstone Cincinnati Office – Media Center

2101 Florence Ave. | Cincinnati, OH 45206

Register

 

Not contracted with UHC? Contact your Cornerstone representative to get started!

UnitedHealthcare Offers Free Quit for Life Tobacco Cessation Support

UnitedHealthcare is adding FREE Quit For Life tobacco cessation support on all fully insured plans effective June 1, 2018.

Quit For Life is a clinically proven tobacco cessation program offered in collaboration with the American Cancer Society. The program combines digital and telephonic tools and resources, along with physical, psychological, and behavioral strategies to help members overcome their tobacco addiction.

Throughout the program, members have access to a highly trained, experienced Quit Coach to help make a plan, set a quit date, and provide ongoing support. In addition, members receive many tools and resources to help keep them engaged and on track with their cessation plan, including:

  • Expert-led online courses
  • Urge management tools
  • Digital first approach (portal and mobile support)
  • Highly trained tobacco cessation coaches
  • Nicotine replacement therapy counseling
  • Text messaging
  • Secured emails

Since 2009, Quit For Life has been delivered to the market in collaboration with the American Cancer Society. This product also has multiple other partners and accreditations, including the Society of Behavioral Medicine, Association for the Treatment of Tobacco Use and Dependence, World Health Organization, and Stanford Research Institute International. Quit For Life has helped more than 3.5 million people and has delivered impressive results:

  • 49% quit rate
  • 95% program satisfaction
  • 97% of participants would recommend the program

Although smoking rates have declined over the years, one out of six American adults still smokes. Costs to employers are staggering: $3,160 in medical expenses + $146 in workers’ compensation + $1,066 in lost productivity + $1,903 in smoking breaks = $6,275 total.

It can be difficult for people to stop smoking or using any form of tobacco, especially without the proper help and resources. Quit For Life provides members with the coaching, tools, and resources to help improve their confidence and motivation to quit.
RESOURCES

Quit for Life Employer Sell Sheet

UHC Real Appeal Information Sessions

UHC’s Real Appeal is a weight management program included on all UHC groups, large and small. UHC offers webinars to learn more. See upcoming dates and links to register here.

During these half-hour sessions, participants will learn more about UnitedHealthcare’s Real Appeal weight-loss program and the benefits it offers fully insured Key Accounts and Small Business customers. The sessions will showcase how the program has helped members lose more than 1 million pounds* through one-on-one personalized coaching and engaging digital tools that lead to behavior change, scalable disease prevention and medical savings for customers.

Participants will also have the opportunity to walk through the Real Appeal customer site (engage.realappeal.com), ask questions about the program, and better understand the tools and resources available to help them register their company for the program.

April Informational Sessions

Tuesday, April 10

11:00 am ET

Register

Friday, April 13

3:00 pm ET

Register

May Informational Sessions

Tuesday, May 8

11:00 am ET

Register

Friday, May 11

3:00 pm ET

Register

June Informational Sessions

Tuesday, June 12

11:00 am ET

Register

Friday, June 15

3:00 po

Register

BIG NEWS! Lifetime Renewals on UnitedHealthcare AARP Medicare Supplements Starting May 1

UPDATE! LIFETIME RENEWALS ON UHC AARP MEDICARE STARTING 5/1

Great news for agents authorized to offer AARP Medicare Supplement insurance plans in Arizona, Florida, Georgia, Maryland, Michigan, Minnesota, North Carolina, New Hampshire, New Jersey, Nevada, Ohio, Oklahoma, Utah, and Virginia! You will now earn lifetime renewals on applications with an effective date of May 1, 2018, and later. (Note: For the states listed, except Florida, applicants must be age 65 or older and eligible for Medicare supplement open enrollment, or underwritten.)

Renewals will be paid as long as the member stays with an AARP Medicare Supplement Plan and continues to pay the premium, provided the agent remains in good standing.

Review the amended UnitedHealthcare agreement below:

External Distribution Channel

 

Please note: No action is required – changes will take effect automatically.

 

Please contact your Cornerstone Senior representative for more information

Save On Medical Premiums By Bundling UnitedHealthcare Ancillary Lines

Fully insured customers can save up to 3 percent on medical premiums when they bundle their UnitedHealthcare medical plan with UnitedHealthcare dental, vision, and/or financial protection plans. Bundling helps simplify the administrative experience and helps provide employees with a broad range of complementary plans to help fit their needs and budgets. UBundle is offered to groups 51+. UHC also offers medical premium credits to small businesses (2–99) through Packaged Savings. A UBundle brochure is attached for your convenience. To maximize savings, be sure to consider requesting ancillary lines proposals with your next medical RFP.

CE available From UHC for Group Brokers

One hour of CE is available from UHC for Group Brokers in Northwest Ohio.

  • Discover UHC’s new innovative health care programs,
  • Learn about Integrated Benefits for the Global Workforce (earn 1 CE credit), and
  • Network with your UHC colleagues, industry experts, and our Ohio senior leadership team.

 


Tuesday, April 24

3:00 p.m. — Registration

​3:30 p.m. — Meeting followed by a cocktail reception

Renaissance Toledo Downtown Hotel

444 N. Summit Street | Toledo, OH

Click here to register.

For more information, click here.

Provider Search Changing for UHC D-SNP Plans

Beginning March 22, 2018, you will be able to search providers for most UHC Medicare plans on Rally, the same site that you use for most UHC Medicare plans.

Enhancements

  • More intuitive and simple experience and greater guidance in searches for care to meet specific health needs.
  • Clearer access to ancillary benefits providers.
  • Easier search capability to find providers with multiple specialist designations.
  • Information provided on facility accessibility.
  • Ability to create, print or email a customized directory.
  • Capability to view on a variety of devices: desktop, tablet or mobile.

 

See the links below for more information:

Rally Provider Search – Best Practices

Rally Provider Search – User Guide