ATTENTION: Cornerstone Brokers Appointed to Sell/Service Medical Mutual of Ohio Individual Health Plans
Due to the overall volatility in the individual market and the insecurity of future funding of individual cost sharing subsidies, effective January 1, 2018 Medical Mutual of Ohio has determined that all sales and service support for individual policies (including on and off exchange, non-ACA and ancillary) written through MMO will be managed directly through Medical Mutual of Ohio. To clarify, this includes all individual policies with January 1, 2018 effective dates and all in-force individual policies. This transition includes broker and member services, claims resolution, network issues, plan changes, etc.
Cornerstone will continue to service policies in effect through December 31, 2017.
Please note: this DOES NOT AFFECT the Group or Senior market. This change affects individual (under age 65) markets ONLY. We sincerely apologize for any inconvenience.
Referenced below is contact information for personnel at MMO who can assist with all of your individual sales and service needs.
Cornerstone continues to represent a portfolio of individual carriers across the State of Ohio. If you should have any questions or if we can be of assistance with those options, we are here to assist. We appreciate your business and your patience during this unstable period.
Cornerstone’s Agency Service Program is also here to assist you. We can create a tailored plan designed to bring a continued source of revenue to you and your clients will receive superior day to day service and guidance from our tenured experts. We offer several servicing partnership and referral programs in order to allow you to concentrate on your core business model. You can contact your Cornerstone representative for more information on how you can always say “Yes” to your clients.
As always, thank you for your partnership,
Jennifer Agnello, President
Tim Shook, VP Individual and Senior Markets