Important September Anthem Updates
Plasma Donations to Fight COVID-19
Members who have fully recovered from a positive COVID-19 diagnosis can support research that might save lives by donating their blood plasma. It may contain antibodies that can help researchers understand how the immune system fights the virus and how to more effectively treat patients. Help Anthem spread the word by sharing this information with your clients.
Plasma donation is safe, quick, and similar to donating blood. Visit the Anthem coronavirus website to learn more about the donation process and eligibility requirements.
Dental PPE Reimbursement Extension
To protect the health of their members and minimize unexpected fees, Anthem began paying dentists a personal protective equipment (PPE) reimbursement as of June 15, 2020. They pay $10 per dental patient, per visit, on dental PPO network claims for PPE. Anthem will be extending the reimbursement from August 31 through October 31, 2020.
Phishing Scams Target Brokers
Email-based malware has targeted health care professionals and brokers recently. Anthem has identified information-security practices that you should consider adopting to protect your business and clients.
- Microsoft Office macros often deliver email-based malware. You can disable macros if you do not need them for day-to-day work.
- Consider blocking access to websites that have no category or no reputation in the network security product you use.
- Reject email messages that contain attachments with software scripts, executable files, or zip files containing scripts (such as .vbs or .js) or executables.
- Call a trusted contact number for the payee to verify before authorizing a change to electronic payment details when the payee requests the change in an email message. Report suspicious email messages to the payee immediately.
- Require two-factor authentication for remote access to work-related applications, including web based email. This is like having two locks with different keys.
- Train your employees and users to recognize their login pages and to be suspicious when they’re asked to login to a system or page that they do not recognize.
You can learn more at the DHS Cybersecurity and Infrastructure Security Agency’s (CISA) STOP.THINK.CONNECT website.
