IMPORTANT: Anthem OHIO Notification

A reminder for brokers who received an appointment renewal notice from Anthem.

To remain an appointed broker with Anthem for July 2019 through June 2020, please pay your $45.00 appointment renewal fee by May 31, 2019 using the NoMoreForms link you received in your email from Anthem.

If Anthem does not receive payment of your appointment renewal fee by May 31, 2019, Anthem will terminate your appointment and your agent agreement effective June 18, 2019.

Please contact Sandy Weber with any questions.

What’s New From Anthem: Paperless EOBs, the Anthem Anywhere App, and LiveHealth

Anthem’s Paperless EOB Process

Anthem will no long mail paper explanation of benefits (EOB) to clients for vision services.

  • At the time of service, members will get a receipt that shows their costs for vision services, similar to what they experience when they pick up a prescription at a drugstore.
  • When they get vision care outside their plan network, they’ll still get a breakdown of costs and what they pay, along with any reimbursement check.
  • At any time, members can go online to anthem.com and see how their claims were paid.
  • And if they want a copy of their EOB sent to them by mail or email, they can simply call the number on their member ID card and ask for it.

The Anthem Anywhere App

The redesigned Anthem Anywhere app enables clients to access their health plan information from their mobile device. A couple improvements on the app:

  • A new home page dashboard gives members quick access to key information, like benefits and claims — plus a quick snapshot of what they’ve spent so far.
  • Quick ID card access from home page.
  • One tap directs members from home page to sections on finding care and estimating costs.
  • Easier to check and update profile information.
  • Easy access to other health apps, like Engage, where applicable.

LiveHealth Online Allergy Campaign

Starting April 22, LiveHealth Online kicks off two campaigns to increase overall registration and to raise awareness about the LiveHealth Online Allergy practice. Among members already registered for the app, the allergy campaign targets some with and without past allergy claims, just to remind them how the allergy practice can help.

The registration campaign is a series of communications (emails, phone calls and a direct mail piece) going to group members, encouraging them to register for LiveHealth Online. The campaign targets members 18 years or older, who have not already registered for LiveHealth Online. Anyone who creates a LiveHealth Online account during the campaign is entered in a chance to win a $500 Amazon gift card.

Contact your Cornerstone representative with any questions.

Sell More and Earn More with Anthem SOCA MEWA’s New Business Bonus

Take advantage of Anthem’s SOCA MEWA New Business Bonus.

Tier

Contracts Sold Payout Rate Per Contract
0 Under 50

$0

1 50–149

$100

2 150–249

$150

3 250–399

$200

4 400+

$250

Here are the program details to note:

  • New Southern Ohio Chamber Alliance Benefit Plan (SOCA BP MEWA) groups sold with effective dates between 6/1/19 and 12/31/19 are eligible
  • Group needs to still be active with Anthem as of 2/1/20
  • Agent of record changes do not qualify for the bonus payout
  • Existing Anthem clients that transfer to the MEWA are not eligible for the bonus program
  • New contracts on existing groups are not eligible for the bonus program
  • Payout will be a one-time payment targeted for March/April 2020
  • Bonuses will be paid based on current Anthem commission and licensing contracts
  • Incentive payments will be disclosed and reported where required by applicable law
  • Anthem reserves the right to adjust future bonus amounts if groups are termed retroactively after the period’s bonus program calculations and payments have been made

Contact your Cornerstone representative with any questions.

Register NOW for Anthem SOCA MEWA Training Webinar

Please register for 2019 Anthem SOCA MEWA Training on Apr 30, 2019 9:00 AM EDT.

Click here to register.

Offer one of the hottest, most competitive, and EXCLUSIVE health insurance products in the Ohio small market. Get this training or you may lose clients to brokers who have invested the time to learn this product.

After registering, you will receive a confirmation email containing information about joining the webinar.

Two Important Updates from Anthem

SOCA MEWA Renewal Process Guide

Take a moment to look through this step-by-step guide for processing your 5/1 SOCA BP renewals within the FormFire system.

If you have any questions, please contact your Cornerstone Broker Advisor.

Click here to access the guide.

Group and Individual Clients Moving to IngenioRx Effective 7/1

Anthem small group grandmothered and small group SOCA BP/MEWA clients*, along with grandfathered and grandmothered individual clients will move to Ingenio Rx, Anthem’s new pharmacy benefits manager, on July 1, 2019. An email will go out to those clients on March 18 to inform them of the transition.

You can access the IngenioRx website at www.ingenio-rx.com.

Reach out to your Cornerstone representative with any questions.

*This will also include and GF or GM IND clients your agency may have if applicable.

IngenioRx Client Guide and FAQs

IngenioRx Sample Member Letter

Are You Using Anthem’s New Producer Toolbox?

If you are using the old version of Anthem’s Producer Toolbox, now is the time to switch to the re-imagined new design of the site because the old version will be going away at the end of March.

Click here to get started with the new design. Log into the Producer Toolbox like you normally do and choose the new broker website experience.

Producer Toolbox Quick Tour Video

Contact your Cornerstone representative with any questions.

Important Information about Anthem 1095-B Tax Forms

Each year, Anthem sends members of fully insured groups tax form 1095-B, which confirms minimum qualifying health care coverage for IRS purposes. For groups that moved to their new operating system, called WGS, during 2018, members will get two 1095-B tax forms:

  1. One for the period of time the group’s membership was on the past operating system, Facets, and
  2. One for the period of time the group’s membership is on the current operating system, WGS.

Contact your Cornerstone representative for more information.

Anthem’s 2019 Specialty Broker Bonus Program

Take advantage of Anthem’s 2019 Specialty Broker Bonus Program, which runs from February 1, 2019 through January 31, 2020.

This year’s program has been simplified so all fully insured programs are premium-based and premiums are aggregated vs. separate calculations by different products.

Click here to learn more or contact your Cornerstone representative.

Anthem Cost Share Changes for Large Group Copay Plans

Anthem recently made changes to cost shares for copay plans only. These changes are effective upon renewal for Large Groups as they move to their new benefits administration system. These changes do not impact groups who have not yet moved to the new system, and they do not impact consumer-driven health (CDH) plans.

Click here for more information.

Anthem Announces Early Launch of IngenioRx

Anthem recently announced the early release of its new IngenioRx pharmacy benefit manager (PBM). This system was created to restore trust and confidence in pharmacy care by focusing on total health, demystifying the way pharmacy works, and delivering a seamless experience across the continuum of care.

For more information about this new system, contact your Cornerstone representative.