Important Notice Regarding Humana Billing Invoices

Humana recently released a free and secure electronic billing invoice that enables clients to pay their invoice quickly and safely without the use of paper.

A few benefits of the new system:

  • A reduction of paper and waste
  • Invoice is available immediately after the billing cycle closes
  • Can elect to receive notifications that the invoice is available along with various payment reminders and notifications
  • Can set up automatic recurring payments for a hassle free payment experience
  • Access to full details of invoice via PDF and Excel options

Beginning with the April invoice, paper invoices will no longer be mailed.

Contact your Cornerstone representative for more information.

Lunch Is On Us! Grab Your Humana Medicare Kits On Friday!

End the first week of AEP with your friends at Cornerstone Senior Marketing and Humana and grab some Tommy’s Pizza and Medicare kits on us!

Humana representatives Sandy Bartels and Cyndi Ellis will be at our Columbus office on Friday, October 19 to meet with you, provide plan kits, and serve lunch to our valued brokers.

WHEN: Friday, October 19

TIME: 11:00 am–1:00 pm

WHERE: Cornerstone Columbus Office

9482 Wedgewood Boulevard, Suite 130 | Powell, OH 43065

RSVP here.

*Please register by Thursday, October 18 so we can be sure to provide enough food. Please indicate the specific plan kit numbers you need when registering.

Updates on Humana Level-Funded Premium and Bonus Opportunities

Level Funded Premium:

  • Starting August 1st, Level-Funded Premium will only be sold to groups with fewer than 100 eligible employees
  • Humana will automatically complete and submit 1094/1095-B forms on behalf of LFP groups with fewer than 51 eligible employees for 2018
  • Humana will offer LFP down to 5 enrolled in KY and IN for an 8/1 quote date with a 9/1 effective date (already offer in OH)

Humana Bonus Opportunities effective August 1, 2018- January 31, 2019

Humana’s 2019 First Look is Here!

Humana has released their 2019 plans, showcasing MA/MAPD, DSNP, and PDP. Don’t miss your chance for a first look at their plan benefits!

Click here for a first look.

*Please ask for a specific state(s) when requesting your first look.

Not contracted with Humana? Reach out to your Cornerstone Senior Marketing Sales representative to get appointed today!

The HealthPlan 2019 Medicare Product Training and Certification is Now Available Online

You will soon receive an email with the training and testing link to complete your 2019 HealthPlan certification. In the meantime, please forward your 2019 AHIP/Gorman CMS compliant General Medicare Rules and Regulations certification to

As a reminder, below is the contact information in case you experience any technical difficulties while completing this training:
Certification (training and testing) System Issues
The Health Plan Help Desk
740-695-7610 or 1-877-903-7501

Quoting Made Easier with Humana

Starting with 7/1/18 quoting for a 9/1/18 effective date, Humana will be moving to a new rating model for groups 10–99 where individual medical questionnaires will no longer be required for the Level-Funded products 2–50 or Fully Insured 51–99 enrolled with less than 100 eligible. See the attached chart for more details on quoting with the Humana Risk Analytic Engine (HRAE).

***It has been determined that this process will also be in effective for the NKY Chamber groups.***



Humana Association Proposal Request

HRAE Summary

Humana Go365 Broker Refresher — RSVP Today!

Come to Humana’s Broker Workshop to learn how to promote Go365 to help gain a competitive advantage for you and your clients/prospects.

Date: June 14, 2018

Time: 9:00 am–11:00 am

Location: Cornerstone Media Center

2101 Florence Ave | Cincinnati OH 45206


  • If you’re not telling your groups about Go365 who is?
  • Are your 2-99 size groups receiving all of the monthly discounts (7% for Silver and 15% for Gold) offered by participating in the Go365 Wellness Engagement Incentive program?
  • Are your 100+ size groups earning up to the 10% discount off next year’s premium for Go365 engagement?
  • Did you know that employees engaged in Go365 (Silver or above) decreased their healthcare costs by 10%?
  • Did you know that employees NOT engaged in Go365 (Silver or above) had healthcare costs increases of 17%?
  • Are your groups looking for lower premiums and increases in health and productivity?

Contact your Broker Advisor if you have questions or require additional information.

Reporting Fraud, Waste, and Abuse

Cornerstone employees and broker partners are required to report suspected Fraud, Waste and Abuse. You can report Fraud, Waste and Abuse to Cornerstone’s Tim Shook at 513-629-9505 or email Additionally, you can report suspected Fraud, Waste or Abuse anonymously via the following Plan Sponsor hotlines:

Aetna: 1-860-273-3586

MMO: 1-800-762-8130

UnitedHealthcare: 1-877-401-9430

Humana: 1-800-614-4126

Paramount: 1-800-462-3589

Premier: 1-888-271-2688

Anthem: 1-800-203-3738

Humana Updates to 2018 Producer Partnership Plan

Humana has made updates to the 2018 Producer Partnership Plan (PPP) for Individual Medicare, Medicare Supplement, Dental, and Vision products. These updates include changes to the Medicare Supplement Commission Schedule, which will be effective beginning May 1, 2018.

Click here to view 2019 PPP.

Below is an overview of the changes to the Medicare Supplement Commission Schedules:
  • A new Medicare Supplement Commission Schedule has been added for policies with effective dates on or after May 1, 2018 (pages 21–28).
  • This updated version of the PPP contains two Medicare Supplement Commission Schedules:
    • For policies with effective dates between January 1, 2018, and April 30, 2018.
    • For policies with effective dates on or after May 1, 2018.
  • New schedules for policies with effective dates on or after May 1, 2018, are outlined by age bracket (under 65, 65-80, 81+), state, and compensation year.
  • First Year commissions will be paid annually for policies with effective dates on or after May 1, 2018.
  • Renewal commissions will continue to be paid monthly.



Announcement of Updates to the 2018 Humana Producer Partnership Plan

UPDATES TO CLEVELAND TRAINING SESSIONS: Medicare Training Sessions with Cornerstone

NOTE: The training for February 22, 2018, has been rescheduled as a webinar for March 22, 2018, at 2:00 pm. See below for additional details…


Join Cornerstone at our Cleveland office this month as we present a series of specialized training sessions with our carrier partners that are geared toward helping you maximize your book of business.

TRAINING SPECIAL: Attend one or two sessions and receive a free CE voucher. Attend all three sessions and receive two free CE vouchers, valued at 24-credit hours!

HumanaTuesday, Feb. 27th

10:00 am–12:00 pm

Humana D-SNP

Are you looking to increase your client base? Please attend this session to learn how to sell Humana’s  D-SNP product to clients all year around!

Content that will be discussed:

  • Humana’s plan design
  • What’s the sales sizzle?
  • How to target the product

Cornerstone’s Cleveland Office

4500 Rockside Road Suite 330

Independence, OH 44131



Thursday, March 22nd

2:00 pm–3:00 pm

WEBINAR: Grow Your MMO Business

Please join us to learn what resources are available to help grow your Medical Mutual of Ohio business.

Topics to be discussed:

  • Online tools
  • Sales events
  • PCP visit program

Access code: 927 781 551