Medical Mutual Redefines SuperMed Service Area

Starting Jan. 1, 2019, Medical Mutual is redefining their SuperMed service area. The new service area will consist of all 88 counties in Ohio, three counties in Kentucky (Boone, Kenton and Campbell), and the 12 national/ancillary providers, which include labs, medical suppliers and other providers, listed below:

 Accredo Health  LabCorp
 Apria Healthcare  Lincare
 Coram Healthcare  The Little Clinic
 Davita  Quest
 Fresenius Medical Care  St. Elizabeth Healthcare (Kentucky only)
 Hanger  Tri-Health (all locations)


For more information, contact your Cornerstone representative.

New Broker Marketing Tools Available from Medical Mutual

Check out new broker marketing tools now available from Medical Mutual on MyBrokerLink. The tools vary per line of business. The new materials include:

  • MyBrokerLink Flier (Individual, 1–50, 51–99, 100+)
  • MyBrokerLink Video (Individual, 1–50, 51–99, 100+)
  • Transitional Coverage Whitepaper (1–50)
  • Small Business Custom Prospecting Letters (1–50)

Click here to learn more about the available materials.

Medical Mutual Releases Updated Small Group ACA Marketing Materials

Medical Mutual recently updated marketing materials for small group ACA plans for 2019. As a reminder, CLE-Care and MedFlex products were added to the Medical Mutual small group product portfolio in 2017. In addition, the expanded MedFlex network will be available for small groups starting January 1, 2019.

Visit Medical Mutual’s MyBrokerLink to access the Small Group ACA Materials, updated for 2019.  Also look for new broker marketing tools and a video overview to navigate the MyBrokerLink portal.

Medical Mutual Releases January 1 Renewals on Portal

Medical MutualAs promised by MMO, they have released January 1, 2019, renewals to the portal today. We are working to pull the renewals and distribute them as soon as possible this week. The December 2018 renewals will be out in a week or two as they passed those by to release the bigger January 1 block. Thanks for your patience as we begin the fourth quarter renewal season!

Join Cornerstone Senior Marketing & Medical Mutual of Ohio’s 2019 Product Rollout Meetings

Medical MutualWe will provide you with a first look at the key selling points for MMO’s 2019 Medicare Advantage plans. Learn about their commitment to meeting the needs of Ohioans in 80 of the 88 counties with:

New Premium Option  |  $0 Region 2 Premium

Diabetic Supplies |  $0 Copay for 7 Essential Diabetic Supplies

Rx Deductibles | Lowered to $160 or $55

Generic Rx Copays | Tier 1: $0 Copay

Additional Benefits | Hearing Aid Benefits Included


Tuesday September 11 | Cincinnati

9:00 am–11:00 am

2101 Florence Ave.

Cincinnati, OH 45206


Tuesday September 11 | Dayton

1:00 pm–3:00 pm

The Golf Club at Yankee Trace

10000 Yankee St.

Centerville, OH 45458


Wednesday September 12 | Lima

9:00 am–11:00 am

Howard Johnson Hotel

1920 Roschman Ave.

Lima, OH 45804


Tuesday September 18th | Columbus

9:00 am–11:00 am

Wedgewood Country Club

9600 Wedgewood Blvd.

Powell, OH 43065


Wednesday September 19th | Cleveland

10:00 am–12:00 pm

Cleveland Cornerstone Office

4500 Rockside Rd., Suite 330

Independence, OH 44131

*Receive a FREE CE voucher for attending the Cleveland location!


Click here to RSVP.

Medical Mutual 2019 MAPD Certification Opens July 11, 2018

The Title 18 Attestation is required. All other modules are also mandatory and allow 5 attempts. A passing grade of 90% is required.

New for 2019: each module includes downloadable slides. We have also incorporated the sales presentation videos into the Sales Events Training modules. There are two 12 minute videos. You must remain on the first slide of each video for 1 minute. It will then allow you to proceed without watching the entire video. These videos are posted in MyBrokerLink for future reference/use.

Certification completed beginning July 11th will allow you to sell for the remainder of 2018 as well as 2019.

Watch for dates and times of product roll-out meetings.

If you have any questions, please contact your Cornerstone representative or Medical Mutual Account Manager.

Medical Mutual Acquires Superior Dental Care

Medical Mutual recently signed an agreement to acquire Dayton-based Superior Dental Care (SDC). SDC will continue to run from the Dayton area as a wholly owned subsidiary of Medical Mutual. The acquisition is expected to close by July 31, 2018.

Medical Mutual would like to assure that the acquisition will have no impact on:

  • Commissions, overrides, or our go-to-market strategy
  • Customers or prospects in force
  • Medical Mutual’s current dental products

If you have any questions about the acquisition, please contact your Cornerstone representative today.



Superior Dental Care Joins Forces with Medical Mutual

Reminder About MMO Medicare Supplement Applications

Medical MutualEffective immediately, please send MMO Medicare supplement applications directly to Medical Mutual at Reference the link below for carrier fax numbers and/or emails to submit applications directly to the carriers.

Submitting Applications to Cornerstone

Thank you for your corporation and continued business! If you have any questions or concerns please contact your Cornerstone senior service representative.

Reporting Fraud, Waste, and Abuse

Cornerstone employees and broker partners are required to report suspected Fraud, Waste and Abuse. You can report Fraud, Waste and Abuse to Cornerstone’s Tim Shook at 513-629-9505 or email Additionally, you can report suspected Fraud, Waste or Abuse anonymously via the following Plan Sponsor hotlines:

Aetna: 1-860-273-3586

MMO: 1-800-762-8130

UnitedHealthcare: 1-877-401-9430

Humana: 1-800-614-4126

Paramount: 1-800-462-3589

Premier: 1-888-271-2688

Anthem: 1-800-203-3738

Carrier Spotlight: Medical Mutual of Ohio

Cornerstone is very proud to partner with Medical Mutual of Ohio. Contact your Cornerstone representative today to get contracted!


At Medical Mutual, we treat every one of our customers like neighbors.

Medical Mutual of Ohio is a mutual health insurance company, serving more than 1.5 million members. Employing 2,500 people, Medical Mutual is one of the biggest employers in downtown Cleveland. Headquartered in Cleveland’s historic Rose Building, Medical Mutual also has statewide offices in Cincinnati, Columbus, Copley, Strongsville, and Toledo, as well as an information systems facility in Beachwood.

Medical Mutual is committed to improving the lives of Ohioans by offering high-quality health care coverage.

Medical Mutual is the “Official Health Insurer” of a variety of organizations. Medical Mutual insures numerous professional sports teams, including the Cleveland Cavaliers, Cleveland Indians, and Cincinnati Bengals. Besides professional teams, the company is also the official insurer of numerous colleges and universities and local organizations, like the Rock and Roll Hall of Fame and Museum.

Being Mutual Makes a Difference: Our status as a mutual company sets us apart from our competition. This means we don’t have stockholders, answer to Wall Street analysts or pay dividends to investors. Our focus is on developing products and services that help our members live healthier lives.

A Focus on Ohio Communities: Ohio has been our home since 1934. Our more than 2,000 employees live and work in this state and we love all of the unique and wonderful communities we serve. That’s why we’re committed to working closely with numerous civic, educational and cultural organizations to help promote and support a variety of social causes. We donate our time, talents and resources to help make a positive and lasting impact where we can.

Plans and Services that Meet the Needs of Our Members: We know that different people and different organizations have different needs. That’s why we offer an array of health insurance plans, wellness programs, and care management programs for individuals, families, retirees, and businesses of every size. We may even be able to customize a benefit plan to fit specific needs. We accurately process claims within 30 days of submission, plus, to help group officials better understand how health benefit expenses affect the bottom line, we provide data management and reporting.

Exceptional Customer Service: At Medical Mutual, we treat every one of our customers like neighbors. When you call Medical Mutual, you speak directly to local Customer Case specialists dedicated to meeting your needs. Our customer service standards meet or exceed NCQA requirements and nearly 95 percent of calls are resolved during the initial contact. We also process thousands of claims each day, with 99 percent accuracy.

Mutual Appreciation: If our customers are willing to put their trust in us, we should put our trust in them. That’s why we make every effort to patronize our business customers when we can. We even created a customer engagement and employee incentive program called Mutual Appreciation that makes it easy and rewarding for our employees to frequent our business customers. It’s something our national competitors are unable to do. And it’s just one way we show our support beyond providing high-quality health insurance. Learn more by visiting