Effective January 1, 2023, Medical Mutual will change from their current national network to the Cigna PPO network*. The Cigna PPO network will be available to Medical Mutual and Mutual Health Services group members when needed outside Medical Mutual’s proprietary SuperMed network service area. This change allows Medical Mutual to continue providing broad access to care while managing overall costs.
Group members residing outside of Medical Mutual’s SuperMed service area will continue to enjoy convenient access to providers. Toward the end of the year, MMO will notify members who may experience a network disruption due to a provider no longer being in–network. They expect this impact to be minimal and will offer continuation of care waivers for those members in certain forms of active treatment.
Later this year, provider directories will be updated to reflect the change to the Cigna PPO network outside of SuperMed. New ID cards will also be issued.