The Dental Care Plus Group Continues to Integrate with DentaQuest

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Deeper Integration with DentaQuest Brings Exciting Enhancements

The Dental Care Plus Group is now part of, DentaQuest, an organization that manages dental and vision benefits for more than 30 million Americans.

In the coming weeks and months, they will start sharing our new look and feel. Their materials and communications will look different but will include the essential information you and your clients need.

Broker hub will be available until January 31, 2021. On February 1, 2021, DCPG will launch the new broker portal with many new features, including:

  • Access to commission statements
  • Single sign-on to group administration and billing portals
  • Ability to manage group sales information
  • Ability to track active group renewals

In the new year, they will provide training on our new portal to assist you in navigating their enhanced tools.

Auto-Renewal Updates

Beginning with March 1, 2021, renewals, DCPG will be expanding their auto renewal process to include all groups.

In the future, you won’t have to track down signatures for renewal. Instead, contracts will automatically renew on each anniversary date for an additional term. For your convenience, each month, you will be notified of the group’s upcoming renewal prior to the group administrator’s notification.

Contact your Cornerstone representative with any questions.

Deadlines for The Dental Care Plus Group January 1 Business

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2021 Group Dental Shelf Rates—Two-Year Rate Guarantee

DCPG’s 2021 dental shelf rates for your small (2–50) groups are now available for January 1, 2021, effective dates. New this year: shelf rates are guaranteed for a period of two years on new sales. There is no impact to the renewal strategy. All shelf rate documents can be accessed here.

Groups that have terminated coverage with DCPG are not eligible for the new sale shelf rates for two years from the date of termination.

Important Deadlines For 1/1 Group Dental Business

In order to ensure member ID cards for January 1, 2021, groups are in the mail by January 1, DCPG must be in receipt of the group’s complete sold case submission, including employee enrollment forms or enrollment spreadsheet, by the following dates:
  • EDI Enrollment – November 20
  • Paper Enrollment – November 20
  • Renewal Plan Changes
    1. Plan changes that require new benefit plan set up – November 20
    2. Plan changes that are moving to an existing plan – November 30
  • ASO groups – November 6 to allow sufficient time for SPD set up, review and approval.
  • New Benefit Plan Designs – November 20

Group Vision Shelf Rates for 2021

DCPG’s vision shelf rate plans are available to groups with 2–200 eligible employees for January 1, 2021, effective dates. These rates are guaranteed for a period of two years (on new sales):

Vision benefits are offered through our partnership with Avesis and accessible through a nationwide network of more than 76,000 access points. The network is made up of both independent and retail providers (Walmart, Sam’s Club, Costco, etc.). Additionally, benefit frequencies are based on plan year versus date of service.

Groups that have terminated coverage with DCPG are not eligible for the new sale shelf rates for two years from the date of termination.

Important Notice Regarding Payments from The Dental Care Plus Group

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Effective October 1, 2020, The Dental Care Plus Group’s commission payment process will be transitioned to their parent company’s (DentaQuest) payment system.

DCPG is making this change as part of an overall enhancement to their commission payment process—including online access to commission statements (launching in 2021).

PLEASE NOTE THIS DOES NOT IMPACT THE CURRENT COMMISSION RATES/SCHEDULES.

For those of you who currently receive commission payments via paper check: your September commission check (paid in October) will be mailed from DentaQuest’s corporate office in Boston and will be branded with the DentaQuest logo.

If you are interested in receiving future payments electronically, please fill out this form and follow the submission instructions on the form.

Contact your Cornerstone representative with any questions.

Information About The Dental Care Plus Group’s Shelf Rate Reduction

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The Dental Care Plus Group has reduced all dental shelf rate premiums by five percent for effective dates of July 1, 2020, through December 1, 2020. These rates will be guaranteed for two years. Updated rate documents with plan designs and underwriting guidelines are available here on their website.

DCPG will also extend a rate hold on all shelf-rate renewals for those groups with renewal dates in July, August, September, and October.

Contact your Cornerstone representative with any questions.

The Dental Care Plus Group Premium Relief for our Employer Groups and Individuals

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The Dental Care Plus Group is offering employer groups and commercial individual members a 50 percent credit for April premiums paid and 50 percent credit for self-funded administration fees paid in April. This credit will be reflected on the June invoice that group and individual members will receive in the next few days.

What Groups and Individuals Qualify for the Credit?

Any group or commercial individual member that is still active at the end of April will qualify for the credit.

When will Groups and Individuals Receive the Credit?

DCPG will calculate the credit as part of the June billing process and the 50% credit for April premiums paid will be reflected on the June invoice.

How do Groups and Individuals Get the Credit?

DCPG will calculate the credit and the June invoice will reflect the credit. Groups or commercial individual members simply need to pay their June bill.

How will this premium relief impact my commission?

DCPG is working to make this compensation-neutral with minimal to no impact to the broker compensation for June. More information to come.

Click here to learn more.

Contact your Cornerstone representative for more information.

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