MeridianCare’s New Online Enrollment Application

Attention MeridianCare Agents:

MeridianCare is excited to announce for the 2019 sales season the launch of their brand new Online Enrollment Application(OEA). This is the required method of submission for all Cornerstone appointed brokers. They have made some major improvements to the OEA that will make it a lot easier to complete an application for a beneficiary. For example, Meridian added the Scope of Appointment and the Statement of Understanding to the OEA. See link below for a user guide that will take you step-by-step through the online application.

There are a few things to keep in mind:

  1. If an application does not have an email address that field is not require. Also, please do not enter your email address in this field since it is stored to the members account.
  2. If you would like a copy of the application for your records, you can print a copy by clicking the link on the confirmation page at the end. For further instructions refer to the user guide below.
  3. If you have never used the OEA before remember to select “I am an agent” so the system can assign you as the agent of record.

If you have any questions regarding the Online Enrollment Application please reach out to your Cornerstone Senior Marketing Representative.

Online Enrollment Application (OEA) Job Aid

Lunch Is On Us! Grab Your Humana Medicare Kits On Friday!

End the first week of AEP with your friends at Cornerstone Senior Marketing and Humana and grab some Tommy’s Pizza and Medicare kits on us!

Humana representatives Sandy Bartels and Cyndi Ellis will be at our Columbus office on Friday, October 19 to meet with you, provide plan kits, and serve lunch to our valued brokers.

WHEN: Friday, October 19

TIME: 11:00 am–1:00 pm

WHERE: Cornerstone Columbus Office

9482 Wedgewood Boulevard, Suite 130 | Powell, OH 43065

RSVP here.

*Please register by Thursday, October 18 so we can be sure to provide enough food. Please indicate the specific plan kit numbers you need when registering.

Your Cornerstone Senior Marketing Team Has New Email Addresses!

With Cornerstone Senior Marketing’s recent partnership with Integrity Marketing Group, all Senior Marketing representatives now have new primary email addresses.

Please take a minute to update your contact information with our new email addresses, shown below. You can start emailing us at the new address immediately but not to worry, we’ll still receive emails at our previous addresses for the foreseeable future.

Tim Shook | tim.shook@cornerstoneseniormarketing.com

Ryan Carroll | ryan.carroll@cornerstoneseniormarketing.com

Paul McMillen | paul.mcmillen@cornerstoneseniormarketing.com

Jaime Lebròn | jaime.lebron@cornerstoneseniormarketing.com

Matt Fry | matt.fry@cornerstoneseniormarketing.com

Jim Meyer | jim.meyer@cornerstoneseniormarketing.com

Kelley Myers | kelley.myers@cornerstoneseniormarketing.com

Lila Sohnly | lila.sohnly@cornerstoneseniormarketing.com

Lisa VanSuch | lisa.vansuch@cornerstoneseniormarketing.com

Michelle Kapp | michelle.kapp@cornerstoneseniormarketing.com

Danielle Flesch | danielle.flesch@cornerstoneseniormarketing.com

Karen Brannon | karen.brannon@cornerstoneseniormarketing.com

Martha Klomparens | martha.klomparens@cornerstoneseniormarketing.com

Patrick Wiley | patrick.wiley@cornerstoneseniormarketing.com

 

If you have any questions, please contact your Cornerstone representatives (maybe give those new email addresses a spin!).

Check Out These Tips for a Successful 2019 AEP!

Once again AEP is upon us and Cornerstone Senior Marketing would like to provide you with some helpful tips on how you can make this AEP your most successful!

Check out our Broker Centric repository for the latest carrier information and how tos.

Submitting Applications:

  • Electronic submission is preferred
  • Submitting Direct to the Carrier
    • When you fax your applications to the carriers you must submit 1 application at a time and keep your fax confirmation for each app. If an application becomes lost or is not received, you may need your backup documentation to prove the initial submission date.

Carrier Fax Numbers:

Aetna Coventry

Medicare Advantage – MA App Number
Medicare Advantage Email
Prescription Drug Plans – RX App Number

*See attached Info on App Numbers

Medicare Supplement (AHIC, ACI, CLI)

 

888-665-6296 or 866-441-2341

MedicareEnrollmentTransactions@aetna.com

866-415-2232

 

877-380-2777

Allwell – ONLINE SUBMISSION ENCOURAGED

Medicare Advantage

 

844-222-3180

Anthem

Medicare Advantage & PDP

Medicare Supplement

 

800-833-8554

844-236-7967

Cigna 877-704-8186
CSI 855-304-2855
Gateway – SUBMISSION THROUGH CAVULUS REQUIRED
GPM Health and Life 866-422-9139
Humana MarketPoint 877-889-9936
Lumico 833-522-4001
Medical Mutual

Medicare Supplement

Medicare Advantage

 

medicareapps@medmutual.com

800-542-2583

Medico – OH ONLY

Medicare Supplement

All Other Products

*Please contact senior service rep for out of state numbers

 

844-850-2550

888-363-3420

Mutual of Omaha

Medicare Supplement

Medicare Advantage

PDP

 

866-799-9076

Online Submission Required

855-867-6711

Medigold   614-234-8622
Meridian  –   SUBMISSION THROUGH ONLINE ENROLLMENT REQUIRED
SilverScript – SUBMISSION THROUGH AGENT PORTAL REQUIRED
The Healthplan 740-699-6164
Transamerica (Medicare Supplements) 866-834-0437
Union Security Insurance Company 859-425-5249
UHC

Medicare Advantage & PDP

Medicare Supplements

 

501-262-7070

888-836-3985

Wellcare 866-473-9124

Medicare Supplements WITH CHECKS only:

AMERICAN CONTINENTAL

101 Yorkshire Blvd

Lexington, KY  40509

HUMANA INS CO

2432 Fortune Dr

Lexington, KY  40509

ANTHEM BCBS

KY0301-TACS

13550 Triton Park Blvd

Louisville, KY  40223

MEDICO

Administrative Services

PO Box 10482

Des Moines, IA 50306

CIGNA SUPP BENEFITS

11200 Lakeline Blvd Ste 100

Austin, TX 78717

UNITED WORLD

Records/Mailing Processing Center

9330 State Hwy 133

Blair, NE  68008

CSI

17757 US HWY 19 N Suite 660

Clearwater, FL  33764

UNITED HEALTHCARE INS CO

Enrollment Division

4868 GA Hwy 85 Ste 100

Forest Park, GA  30297

GPM LIFE and HEALTH

Blair Facility

9330 State Hwy 133

Blair, NE  68008

TRANSAMERICA

New Business Dept MS1220

4333 Edgewood Rd NE

Cedar Rapids, IA  52499

UNION SECURITY INSURANCE COMPANY
P.O. Box 14399Lexington, KY 40512-9700
LUMICO LIFE INSURANCE COMPANY
Medicare Supplement Underwriting
P.O. Box 10874Clearwater, FL 33757-8874

Top Reasons an Application Will Pend:

  • INVALID MEDICARE CLAIM #
    • It’s always best that you request to see a copy of the beneficiaries Medicare card to ensure the claim number you are putting on the application is correct.
  • INVALID ELECTION PERIOD
    • While most elections will be marked AEP this time of year, it’s still important to make sure you are using the correct election period for age-ins or other special circumstances.
  • MISSING SIGNATURES / INVALID SIGNATURE DATES
    • Always make sure you and the applicant sign and date the application. Remember, you should not sign and date the application until it is in your possession.
    • Double check that all signatures are complete and the dates are correct (we see a date of birth or effective date listed as a signature date frequently).

 

Other Helpful Tips:

  • 48 HOUR VIOLATION
    • Please remember, CMS states that you have 48 hours from the time YOU sign the application to get it submitted to the carrier. Some carriers now require receipt in 24 hours!  Electronic submission is safest.
  • CARRIERS THAT REQUIRE ONLINE ENTRY
    • Don’t forget that you have to enter Gateway, Meridian, Mutual of Omaha Med Advantage and SilverScript enrollments online through their agent portals to receive commissions!
  • INVALID WRITING NUMBERS
    • This is very important as this is how you are paid! In cases when the incorrect writing number is listed on the application the carrier will drop the policy as a house account until a correction is processed.

Updates to Dental Care Plus Group’s Override Compensation Program

Starting this year, Dental Care Plus Group’s override compensation program will be calculated from February to January. So overrides will be effective from February 1, 2018 through January 1, 2019 on new sales and retention. Overrides will be payable in April of 2019.

Contact your Cornerstone representative for additional details.

Dental Care Plus Group’s Ohio Essential Health Benefit Plans Available

Dental Care Plus Group’s Ohio Essential Health Benefit plans are available to groups with 2–50 full-time equivalent employees. These plans offer flexibility on adult plan benefit designs while meeting the requirements of EHB #10.

Custom pediatric and adult rider plan designs are available to help meet the needs of your groups through your DCPG representative.

 

Contact your Cornerstone representative for additional details.

Dental Care Plus Group’s 2019 Dental Shelf Rates

Dental Care Plus Group’s dental shelf rates for small (2–50) groups allow you to quickly provide plans and pricing to your small groups. Shelf rate plans auto renew, so no additional work is required at renewal time.

All shelf rate documents can be accessed here or through these links:

Please note: Dental shelf rates are for new sales only. Groups that have terminated within the past two years are not eligible.

Contact your Cornerstone representative for additional details.

Earn a Gift Card With Dental Care Plus Group!

Earn a Visa gift card with any Dental Care Plus Group sale with 25 members or more. The program has been extended to include January 1, 2019, effective dates:

  • 25-50 members = $50
  • 51-99 members = $100
  • 100-249 members = $250
  • 250+ members = $500

Click here for additional details!

Dental Care Plus Group’s Deadline for 1/1 Business

In order to ensure member ID cards for January 1, 2019, groups are in the mail by January 1, DCPG must be in receipt of the group’s complete sold case submission, including employee enrollment forms or enrollment spreadsheet, by Friday, December 7, 2018. Click here to add a reminder of this deadline to your Outlook calendar.

Dental Care Plus 2019 Vision Shelf Rates Released

DCPG’s vision shelf rate plans for 2019 are now available. Plans are available to groups with 2–200 eligible employees through their partnership with Avesis.

A couple highlights to make note of:

  • The frame allowances have converted to retail (from wholesale) starting with January 1 new sales.
  • There are separate contact lens fitting co-pays to help protect member allowances.

Contact your Cornerstone representative for more information.