Centene Corp Expands ACA Coverage

Despite many carriers pulling out of the individual market in 2018, Centene Corp will be expanding its Obamacare offerings next year. The company revealed three additional states in which it would sell Affordable Care Act plans (Kansas, Missouri, and Nevada) as well as six states where it already offers Obamacare plans in which it will expand (Florida, Georgia, Indiana, Ohio, Texas, and Washington).

Centene provides Medicaid coverage for low-income people, which the company claims has made them a strong contender in Obamacare markets.

Contact your Cornerstone representative today with questions.



Bucking trend, insurer Centene expands ACA coverage

WEBINAR: UHC Medicare Solutions AARP Med Supp Training Sessions

United HealthcareJoin Cornerstone to learn about the important upcoming changes for AARP Medicare Supplement insurance plans in Ohio.

You are invited to attend two upcoming webinars to learn more about upcoming underwriting, rating, and application changes in the state of Ohio for UHC AARP Med Supp insurance plans.

These new changes will go into effect for plan effective dates of July 1, 2017 and later.

The training session will cover:

  • Market competitive information
  • Up-to-the-minute product updates
  • Upcoming changes specific to Ohio


Sign up today to learn about these important updates!

Webex Session #1
DATE: June 19, 2017
TIME: 2:00 pm
TOPIC: AARP Medicare Supplement Product Training

Webex Session #2
DATE: June 20, 2017
TIME: 4:00 pm
TOPIC: AARP Medicare Supplement Product Update

Looking Ahead: Anthem Reducing Individual Health Plan Offerings in 2018

A press release by Anthem confirms that in 2018, the company will no longer offer ACA compliant Individual health plans through the exchange and will reduce off-exchange plan offerings in Ohio. Health benefits for those members will end December 31, 2017. The only off-exchange plan that will still be offered will be Catastrophic health plan in Pike County only. Members will receive more detailed communications soon.

Members who receive their health insurance benefits through an employer, members on Grandfathered and Grandmothered Individual plans, and Medicare Advantage and Medicare Supplemental plans will not be impacted by this decision. Likewise, Anthem’s plan offerings for dental, vision, and life benefits will not change.

Questions? Contact your Cornerstone representative today.


Anthem is Reducing its Individual Health Plan Offerings for 2018

WEBINAR: CMS Informational 2017 Market Stabilization Final Rule

JoinResponsive design mockup for online webdesign. On table top with different office items the Centers for Medicare & Medicaid Services (CMS) for an informational webinar regarding the 2017 Market Stabilization Final Rule, which will cover the policies associated with the final rule including:

  • guaranteed availability
  • Open Enrollment Period (OEP)
  • Special Enrollment Periods (SEP)
  • levels of coverage
  • network adequacy
  • essential community providers.


DATE: Thursday, June 15, 2017

TIME: 12:00 pm–1:00 pm EST

RSVP: Click here to register.

Anthem: Medicare Plans Will Not be Impacted by 2018 Changes to Individual Plan Offerings

Anthem recently announced that they will stop offering individual policies in the Ohio marketplace in 2018.  In response, Anthem emphasized that Medicare Advantage and Medicare Supplement plans will not be impacted by these changes.

Questions? Contact your Cornerstone representative for answers.



Medicare Plans Are NOT Impacted by 2018 Changes to Ohio’s Individual ACA-Compliant Plan Offerings


Dental Care Plus Group Offers Live Customer Service

When clients, providers, and members call Dental Care Plus Group, they will be in direct contact with a live customer service representative. Between the hours of 8:00 am until 4:30 pm EST, Monday through Friday, clients will encounter a live representative rather than a voice recording.

The company released their 2016 customer service stats:

  • Received 145,000+ calls throughout 2016.
  • Average speed of answer: 15 seconds.
  • DCPG’s call abandon rate was under one percent.



Dental Care Plus Group Broker Brush Up

Dental Care Plus Group 2016 Financial Highlights

Dental Care Plus Group’s President and CEO Anthony Cook released highlights from their 2016 financial year, including a nine percent increase in revenue and growing to more than 382,000 dental and vision plan members.

The company also included the following highlights in their release:

  • Securing a 94.8 percent group retention ratio.
  • Growing the PPO business in expansion markets by 16.5 percent.
  • Providing PPO members with access to dentists in all 50 states through networks that include more than 246,000 access points.
  • Being granted authority to conduct business in Illinois and Virginia.
  • Expanding the individual product offering to Indiana.


Dental Care Plus Group Broker Brush Up

Anthem to Exit the Individual Market in 2018

Anthem will stop offering individual policies in the Ohio marketplace in 2018. The company has not yet decided whether or not it will participate in other states’ exchanges.

Anthem’s decision is estimated to affect nearly 10,500 people, leaving about a fifth of the state’s counties without an ACA plan in 2018.


Questions or concerns? Contact your Cornerstone representative for answers and solutions!



Anthem to Pull Out of Ohio Exchange, Leaving 18 Counties With No ACA Plan

Anthem Will Exit Health Insurance Exchange in Ohio

Anthem Network Addition: Aultman Hospital

Aultman Hospital and affiliated partners are now part of the Anthem Blue Cross and Blue Shield network, effective May 15, 2017. This network addition includes Aultman hospital, providers, and ancillary services (e.g., home care, infusion, dialysis, DME, skilled nursing, hospice, rehab, and LTAC), and applies to all Anthem networks (Blue Access, Blue Preferred, Medicare Advantage HMO and PPO, and the Exchange (Pathway) HMO and PPO).

For more information, contact your Cornerstone representative today.

Interactive Voice Response Payment Processing Available Through Molina

Molina has officially released their Interactive Voice Response (IVR) payment processing system. Clients that typically make payments via the Molina Payment Page should now be encouraged to use the IVR system, or pay by Bill Pay or by Mail.

Click here for a list of Molina state-specific phone numbers.

For more information, contact your Cornerstone representative today.