Looking Ahead: Anthem Reducing Individual Health Plan Offerings in 2018

A press release by Anthem confirms that in 2018, the company will no longer offer ACA compliant Individual health plans through the exchange and will reduce off-exchange plan offerings in Ohio. Health benefits for those members will end December 31, 2017. The only off-exchange plan that will still be offered will be Catastrophic health plan in Pike County only. Members will receive more detailed communications soon.

Members who receive their health insurance benefits through an employer, members on Grandfathered and Grandmothered Individual plans, and Medicare Advantage and Medicare Supplemental plans will not be impacted by this decision. Likewise, Anthem’s plan offerings for dental, vision, and life benefits will not change.

Questions? Contact your Cornerstone representative today.

RESOURCES

Anthem is Reducing its Individual Health Plan Offerings for 2018

WEBINAR: CMS Informational 2017 Market Stabilization Final Rule

JoinResponsive design mockup for online webdesign. On table top with different office items the Centers for Medicare & Medicaid Services (CMS) for an informational webinar regarding the 2017 Market Stabilization Final Rule, which will cover the policies associated with the final rule including:

  • guaranteed availability
  • Open Enrollment Period (OEP)
  • Special Enrollment Periods (SEP)
  • levels of coverage
  • network adequacy
  • essential community providers.

 

DATE: Thursday, June 15, 2017

TIME: 12:00 pm–1:00 pm EST

RSVP: Click here to register.

Anthem: Medicare Plans Will Not be Impacted by 2018 Changes to Individual Plan Offerings

Anthem recently announced that they will stop offering individual policies in the Ohio marketplace in 2018.  In response, Anthem emphasized that Medicare Advantage and Medicare Supplement plans will not be impacted by these changes.

Questions? Contact your Cornerstone representative for answers.

 

RESOURCES

Medicare Plans Are NOT Impacted by 2018 Changes to Ohio’s Individual ACA-Compliant Plan Offerings

 

Dental Care Plus Group Offers Live Customer Service

When clients, providers, and members call Dental Care Plus Group, they will be in direct contact with a live customer service representative. Between the hours of 8:00 am until 4:30 pm EST, Monday through Friday, clients will encounter a live representative rather than a voice recording.

The company released their 2016 customer service stats:

  • Received 145,000+ calls throughout 2016.
  • Average speed of answer: 15 seconds.
  • DCPG’s call abandon rate was under one percent.

 

RESOURCES

Dental Care Plus Group Broker Brush Up

Dental Care Plus Group 2016 Financial Highlights

Dental Care Plus Group’s President and CEO Anthony Cook released highlights from their 2016 financial year, including a nine percent increase in revenue and growing to more than 382,000 dental and vision plan members.

The company also included the following highlights in their release:

  • Securing a 94.8 percent group retention ratio.
  • Growing the PPO business in expansion markets by 16.5 percent.
  • Providing PPO members with access to dentists in all 50 states through networks that include more than 246,000 access points.
  • Being granted authority to conduct business in Illinois and Virginia.
  • Expanding the individual product offering to Indiana.

RESOURCES

Dental Care Plus Group Broker Brush Up

Anthem to Exit the Individual Market in 2018

Anthem will stop offering individual policies in the Ohio marketplace in 2018. The company has not yet decided whether or not it will participate in other states’ exchanges.

Anthem’s decision is estimated to affect nearly 10,500 people, leaving about a fifth of the state’s counties without an ACA plan in 2018.

 

Questions or concerns? Contact your Cornerstone representative for answers and solutions!

 

RESOURCES

Anthem to Pull Out of Ohio Exchange, Leaving 18 Counties With No ACA Plan

Anthem Will Exit Health Insurance Exchange in Ohio

Anthem Network Addition: Aultman Hospital

Aultman Hospital and affiliated partners are now part of the Anthem Blue Cross and Blue Shield network, effective May 15, 2017. This network addition includes Aultman hospital, providers, and ancillary services (e.g., home care, infusion, dialysis, DME, skilled nursing, hospice, rehab, and LTAC), and applies to all Anthem networks (Blue Access, Blue Preferred, Medicare Advantage HMO and PPO, and the Exchange (Pathway) HMO and PPO).

For more information, contact your Cornerstone representative today.

Interactive Voice Response Payment Processing Available Through Molina

Molina has officially released their Interactive Voice Response (IVR) payment processing system. Clients that typically make payments via the Molina Payment Page should now be encouraged to use the IVR system, or pay by Bill Pay or by Mail.

Click here for a list of Molina state-specific phone numbers.

For more information, contact your Cornerstone representative today.

 

Anthem to Release New Employer Portal June 16

Anthem’s new employer portal, also known as EmployerAccess, will release on June 16 featuring many of the same functions as the old portal with a new design and updated technology.

Some highlights of the updated portal:

  • New self-registration flow
  • Enhanced Menu of Resources, including Client Information Insights reports
  • Enhanced Online Group Billing dashboard

Clients’ existing usernames and passwords will give them access to the portal on June 16. Users will be required to sign a new internet Group Usage Agreement and User Usage Agreement upon logging in.

Questions? Contact your Cornerstone representative today.

 

RESOURCES

Coming Soon! Anthem is moving to a new and improved Employer Portal in June

PRODUCT HIGHLIGHT: Group Employer Income Protection

Take a look at this product from The Standard. As a form of Long Term Disability Income for businesses, it enables the employer to protect against loss of income if key employees become disabled. A great solution for law, physician, or engineering firms where billable hours drive revenue.

Login to the Broker Centric Marketing Portfolio or contact your Cornerstone representative for more information about The Standard and its products.

 

RESOURCES

Employer Income Protection