In an effort to keep members’ information and privacy secure, Anthem removed the option for Social Security numbers to be used as a registration data point when members are setting up an online account on their secure member website.
To register, members will enter their member identification number (found on their ID card.) For members who forget their username or password, they’ll need to use their email address or ID number to find their account. The member’s first name, last name, and date of birth are still required for registration and for username or password account recovery.
Safeguarding the trust and security of our members is our top priority