AUL recently implemented a new digital solution for submitting Employee Benefit Life Claims. The fillable PDF claim form has been updated to a user-friendly, online DocuSign tool. For those who would like to continue using the fillable PDF form, this option is still available.
Benefits of the new DocuSign Life Claim submission process include:
- Improved customer experience by allowing electronic signature capabilities.
- Increased accuracy and in good order claims submissions resulting from required input fields.
- Improved claims processing turnaround times from receipt to decision.
Contact your Cornerstone representative with any questions.