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Sun Life Completes Acquisition of DentaQuest

June 3, 2022/in Carrier, DentaQuest, Employee Benefits, Sun Life/by Cornerstone

Sun Life recently announced the completion of its acquisition of DentaQuest, the second-largest dental benefits provider in the U.S. by membership. Sun Life has acquired DentaQuest from CareQuest Institute for Oral Health, a U.S.-based nonprofit organization, and minority shareholder Centerbridge Partners, L.P., a private investment management firm.

While they are now part of Sun Life U.S., Dental Care Plus Group, a DentaQuest Company is still your dental benefits partner. Their sales, account management, and operations support teams remain the same, in addition to their provider network and claims management system, Windward.

Together, DentaQuest and Sun Life can do even more to improve access to oral health care. Their goal is to advance their shared purpose to help people live healthier lives and to improve access to oral health care for all.

Contact your Cornerstone representative with any questions.

https://www.crnstone.com/wp-content/uploads/2022/06/Principal-2021-Bonus-Programs.jpg 480 640 Cornerstone /wp-content/uploads/2019/11/Cornerstone_Logo.png Cornerstone2022-06-03 15:24:572022-06-03 15:24:57Sun Life Completes Acquisition of DentaQuest

The Dental Care Plus Group Releases New Updates and Improvements

May 20, 2022/in Bonus Programs, Carrier, DentaQuest, Employee Benefits, The Dental Care Plus Group/by Cornerstone

The Dental Care Plus Group recently introduced new updates and improvements to provide better ways for their members to access and receive care, including:

  • Find Care
    • Updating the Find A Dentist instructions
      • In an effort to simplify the process of locating an in-network dentist, DCPG has updated their instructions on the Find A Dentist tool. Now, members will know to search by DCPG and not to search by state when searching for an in-network dentist.
      • You can find the updated instructions on the Broker, Member, and Employer Resources pages.
  • Receive Care
    • Providing oral health care to local children
      • Last month, DCPG sponsored and partnered with the Cincinnati Bengals and TeamSmile to provide oral health care to local children along with some fun activities, continuing their mission of Preventistry and improving the oral health of all.
    • Bringing strength through their robust network of providers
      • DCPG continues to represent the largest regional provider network in Southwest Ohio/Northern Kentucky through both their proprietary and DenteMax Plus networks.
      • DCPG continues to enhance their member’s access to quality care; over 40 providers have been recently added to the network in the Cincinnati region.
      • Their network of providers includes over 293,000 access points nationwide.
      • Their partnership with providers benefits members through negotiated discounts balancing access with affordability.
  • Do Business With DCPG
    • DCPG relaxed their Coordination of Benefits guidelines to facilitate a better member and provider experience and make it easier and quicker for claims to be paid.
      • Members no longer need to provide proof of primary or secondary coverage to process claims. DCPG will process based on information contained in the submission of the claim. No more back and forth!
      • Members and providers can expect this update to go-live on June 1, 2022.
  • NAPD State Sheets are live on dentalcareplus.com 
    • The NADP’s annual Dental Benefits Fact Sheets have been released summarizing national and state enrollment data based on 2021 data.
    • The report showed 80 percent of the national population has dental benefits. In line with the national average are Ohioans at 81 percent and 83 percent in Indiana. Comparatively, Kentucky is at 79 percent and Tennessee was at 71 percent.
    • Access state-specific fact sheets below or at dentalcareplus.com:
      • Ohio
      • Kentucky
      • Indiana
      • Tennessee
  • Reminders!
    • Enrollment assistance
      • Be sure to point out to your employer groups that you, as their broker, can assist with enrollment:
        • Additions
        • Terminations
        • Changes
      • DCPG’s Master Application allows the employer/group administrator to grant permission for their broker to assist on page 2. Please discuss your office’s availability to assist with your employer groups when completing this form at point of sale.
    • Avesis partnership
      • The Dental Care Plus Group partners with Avesis to offer quality vision products available to groups of all sizes.
      • Enjoy competitively rated plans as well as multi-year rate guarantees with DCPG’s vision plans. Shelf rates are available and low participation requirements offer flexibility to smaller employer groups.
      • Vision shelf rates to 200, recently reduced rates for new sales by 5 percent, discounted dental rates when packaged together, rate guarantees for 4 years and easy install and administration.
      • You can find NEW updated Avesis group application and enrollment forms on dentalcareplus.com:
        • Ohio Group Materials
        • Kentucky Group Materials
        • Indiana Group Materials
        • Tennessee Group Materials
    • Updated shelf rates and bonus offerings
      • DCPG’s expanded shelf rates now are available for up to 99 eligible lives and you can earn up to $1,000/group for selling.
      • They have recently lowered rates by 5 percent, which are reflected in the rate sheets HERE for all new sales effective April 1, 2022, through December 31, 2022.
    • Relaxed underwriting guidelines
      • Their updated underwriting guidelines make it even easier for groups to join.
      • Groups can take advantage of their relaxed participation and extended age limits.

Please contact your Cornerstone broker advisor with any questions.

https://www.crnstone.com/wp-content/uploads/2022/05/The-Dental-Care-Plus-Group-Releases-New-Updates-and-Improvements.jpg 480 640 Cornerstone /wp-content/uploads/2019/11/Cornerstone_Logo.png Cornerstone2022-05-20 14:31:052022-05-20 14:31:05The Dental Care Plus Group Releases New Updates and Improvements

Important Broker Updates from The Dental Care Plus Group and DentaQuest!

April 29, 2022/in Carrier, DentaQuest, Employee Benefits, The Dental Care Plus Group/by Cornerstone

The Dental Care Plus Group/DentaQuest has released a number of updates regarding communications, products, and additional reminders:

  • Increased targeted communication

    • DCPG/DentaQuest are improving the communication processes and tools used by providers and broker partners to deliver a positive experience for their members.
    • Development has begun on a standardized broker reporting package which will give insight and a deep dive into the metrics brokers are most curious about. Look forward to more information coming in 2022.
  • Allowing the migration of groups from HMO to PPO products
    • Did you know DCPG/DentaQuest have multiple PPO options at different price points for groups who wish to move from their current HMO product?
    • While HMO products are not going away, a PPO plan may be a great option for groups whose members want increased flexibility including in- and out-of-network benefits.
    • Groups do not have to wait for their renewal date to migrate. They only ask for a 60-day advance notice to deliver an ideal customer experience.
  • Expanding their team 
    • For the past six months, DCPG/DentaQuest have worked to build a dedicated support team for you and our clients.
    • Recent addition of Jennifer Nevin, Account Manager and Jack Graham , Senior Sales Representative, both of whom are experienced employee benefit professionals
  • Reminders!
    • Updated shelf rates and bonus offerings
      • DCPG/DentaQuest’s expanded shelf rates now cover up to 99 eligible lives and you can earn up to $1,000/group for selling 51 to 99 shelf rated business!
      • They will continue to offer a 5 percent price decrease in shelf rates across the board through December 31, 2022. (This reduction is included in the shelf rates referenced here and on their website.)
    • Relaxed underwriting guidelines and product enhancements
      • Their updated underwriting guidelines make it even easier to qualify for Dental Care Plus Group plans.
      • Groups can take advantage of their relaxed participation guidelines and their extended dependent age limits (no more full-time student requirement).
      • Preventive care charges will no longer accumulate towards their member’s annual maximum for all new business sales. They are excited to offer this benefit as a differentiator and to uphold our corporate mission of Preventistry.

Contact your Cornerstone representative with any questions.

https://www.crnstone.com/wp-content/uploads/2022/04/Important-Broker-Updates-from-The-Dental-Care-Plus-Group-and-DentaQuest.jpg 480 640 Cornerstone /wp-content/uploads/2019/11/Cornerstone_Logo.png Cornerstone2022-04-29 14:45:382022-04-29 14:45:38Important Broker Updates from The Dental Care Plus Group and DentaQuest!

2022 DentaQuest Health Equity Heroes (Nominations Open Through April 29, 2022)

April 14, 2022/in Carrier, DentaQuest/by Cornerstone

For the past seven years, the DentaQuest Health Equity Hero awards have recognized individuals and organizations responsible for extraordinary work that champions equitable access to health care (medical, oral health, behavioral health) and overall health outcomes.vOver these years, 55 individuals or organizations have been selected as a DentaQuest Health Equity Hero. They come from 23 different states.

In 2021, their 12 heroes showcased resiliency, innovation and dedication in the midst of the COVID pandemic to provide their communities with access to quality care.

This year, DentaQuest is searching for the disruptors who are directly or indirectly improving health outcomes — forward-thinking individuals or organizations taking action to transform existing health systems to remedy disparities and be more welcoming and relevant to all.  Nominees can come from any sector, including dental care, health care, family support, legal aid, schools, community programs, and more.  

Anyone can nominate a Hero. DentaQuest wants to tell the stories of these disruptors in our outreach and communication materials all year long.

Each hero finalist will receive a commemorative plaque acknowledging they are a 2022 Health Equity Hero PLUS a $5,000 donation make in the Hero’s name to a qualified nonprofit of the Hero’s choosing that is committed to promoting health equity.

DentaQuest works to have a local DentaQuest representative deliver the award and the check for the nonprofit at an appropriate public setting with outreach to local media and social media.

Do you or someone on your team have a client in mind? Fill out and submit this form before April 29.

DentaQuest will announce this year’s 12 Heroes on Health Equity Hero Day, July 13, 2022.

https://www.crnstone.com/wp-content/uploads/2022/04/2022-DentaQuest-Health-Equity-Heroes-Nominations-Open-Through-April-29-2022.jpg 480 640 Cornerstone /wp-content/uploads/2019/11/Cornerstone_Logo.png Cornerstone2022-04-14 19:29:062022-04-18 13:25:552022 DentaQuest Health Equity Heroes (Nominations Open Through April 29, 2022)

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