OneAmerica’s new online disability claims feature provides you with direct access to both Disability Claim Reports as well as Disability Tax Reports.
All new claims received by OneAmerica beginning June 28, are available to view online. The reporting for claims received by OneAmerica prior to June 28, will continue to be available just as you are currently receiving it. For a short time, you will need to access reporting through both avenues, until all claims are migrated to the new claims platform.
This reporting is available currently only for employers or employers’ authorized representatives. The reports are not available currently for employee access for individual claims.
With the appropriate authorization in place, you as the employer or employer representative are now able to access Disability Claim Reports yourself anytime. The same reporting information you may be accustomed to is still available, with the addition of some new reports and information as well! The following reports are available for your direct access:
- Claim Status – all claims
- Claim Detail – all claims
- Premium Waiver
- EOB Weekly Paid
- Sick Pay
- Policyholder Annual Statement
How to Access eBen
If you are a registered eBen user, navigate to: www.employeebenefits.aul.com and log in using your User ID and Password.
How to Access Disability Reporting for New Claims Received Beginning June 28
After logging into eBen, navigate to and select My Employees, and then select Disability Claim Reporting. From here, select the report you want to view. The Disability Tax Reports are available under this view. These reports are static and available for selection based upon certain dates contained within the view. The Disability Claim Reports are located under Policyholder Reports. From here, select the report you wish to view. These reports provide claim information as of prior day. For more details on how to access the various reports, please review the Policyholder Guide to access the step-by-step guide and an explanation of each report.
If you are not already a registered eBen user and need access to Disability Claim Reporting, authorization must first be provided by the authorized employer representative to ensure OneAmerica maintains confidentiality.
Contact your Cornerstone representative for more information.