As previously communicated, Superior Dental Care (SDC) is in the process of integrating their systems with Medical Mutual. In April and May, a small selection of SDC groups was transitioned to the Medical Mutual platform and administrative processes as pilot groups to facilitate live testing. While the overall transition of these groups was successful, a few opportunities for improvements were identified. To implement and closely monitor these improvements, a limited number of groups renewing in June will be placed on the newly integrated systems as pilot groups. June groups that were not selected as pilot groups will now complete the migration at their 2023 renewal. These groups have been notified of the delayed conversion and will renew in June on SDC’s systems as usual with no changes.
Starting July 1, 2022, all new sold SDC groups will be placed on the Medical Mutual platform and existing SDC groups will be migrated to the newly integrated systems as they renew. As a reminder, existing groups will experience significant administrative updates as they are transitioned, including new ID cards, new member ID and group numbers, and billing changes. SDC groups also enrolled in a Medical Mutual plan with the same funding type and renewal date will be transitioned to a more integrated experience within the Medical Mutual family of companies. All communications previously scheduled to these groups will continue, including the renewal and contract amendment by certified mail and several informational eblasts in the months prior to renewal.
If you have SDC groups, you will begin to receive your commission for these groups from Medical Mutual as each group renews. Until all of your SDC groups have been migrated to Medical Mutual’s systems, you will receive two commission payments: one from SDC for groups that have not yet renewed, and a second from Medical Mutual for groups that have renewed.
Contact your Cornerstone representative with any questions.