IMPORTANT: Carrier Guidance Regarding COVID-19
As we all navigate through the COVID-19 pandemic, the carriers are issuing guidance with coverage details on diagnosis, testing, and treatment of the virus. See below for the carrier updates that we have received for each division…
Employee Benefits Carrier Updates
In addition to the questions you may be receiving from your clients regarding coverage for this virus, you are probably also receiving questions regarding the impact this situation is having on their business and the possibility there may be a need to reduce staff via a lay off or reduce employee hours.
We have reached out to all of our carrier partners and will add their guidelines and resources as they become available. The updates are very fluid so we will do our best to update you as things change.
Should you have any questions, please do not hesitate to contact your Cornerstone Broker Advisor.
Aetna
- Aetna COVID-19 Response (Received May 21, 2020)
- Aetna Offers Special Enrollment Period Opt-In for Aetna Commercial-Insured and Small Group AFA Customers (Received April 2, 2020)
- Aetna Small Group Insured and Small Group AFA FAQ Health Plan Options for Business Owners During COVID-19 Pandemic (Received March 31, 2020)
- CVS Health Announces Cost-Sharing and Co-Pay Waivers for COVID-19-Related Treatment for Aetna Members (Received March 25, 2020)
- CVS Member Communication (Received March 24, 2020)
- Aetna Small Group Resources (Received March 19, 2020)
Aetna Funding Advantage
- Information from Aetna Funding Advantage (Received March 24, 2020)
- AFA Coping with COVID-19 Fears (Received March 24, 2020)
- Burnalong Powered by Peerfit (Received March 24, 2020)
- Fortë Powered by Peerfit (Received March 24, 2020)
- AFA “At Your Service” (Received March 24, 2020)
- AFA for Small Group Health Plan Options for Small Business Owners During COVID-19 (Received March 24, 2020)
- Aetna Funding Advantage Deadline Extensions (Received March 23, 2020)
Anthem
- Coronavirus FAQs (Received May 20, 2020)
- Anthem Large and Small Group COVID-19 FAQ (Received May 1, 2020)
- Anthem’s requirement for employees to be actively working in order to eligible for coverage will be relaxed through July 31, 2020, as long as the monthly premium payment or payment of administrative fees, claims cost, and stop-loss premium is received (Received April 21, 2020)
- Displaced Workers Coverage Option Hotline: 888-832-2583 (Received April 21, 2020)
- Anthem COVID-19 Coverage and Support Guide (Received April 13, 2020)
- Federal Stimulus Phase III Update (Received April 8, 2020)
- COVID-19 SEP Extended Through April 15 (Received April 7, 2020)
- Anthem’s Members are Covered for COVID-19 Treatment: Fully Insured and SOCA BP (Received April 2, 2020)
- Coronavirus COVID-19 FAQs: What it is, how to prevent it, and what Anthem benefits cover (Received March 31, 2020)
- Anthem Special Enrollment Notifications (Received March 26, 2020)
- Special Enrollment Open for Small and Large Groups (Received March 26, 2020)
- Broker Call Recording and Special Enrollment Period 3/23 to 4/3 (Received March 24, 2020)
- Sydney Care Mobile App Can Help Members Assess Their Potential Risk for COVID-19 (Received March 23, 2020)
- Anthem Updates Regarding COVID-19 Testing (Received March 19, 2020)
Custom Design Benefits
The Dental Care Plus Group
- Extra Support from DCPG During COVID-19 (Received May 19, 2020)
- Avesis Updated Renewal Rates (Received April 3, 2020)
- Avesis FAQs (Broker) (Received March 27, 2020)
- Avesis FAQs (Employer) (Received March 27, 2020)
- The Dental Care Plus Group FAQs (Received March 27, 2020)
- Avesis COVID-19 Updates (Received March 27, 2020)
- Important Announcement from DCPG: Grace Period for Premium Payment (Received March 25, 2020)
- Avesis COVID-19 FAQ (Received March 20, 2020)
Delta Dental
EyeMed
- EyeMed Update: Readiness as the Economy Reopens (Received May 5, 2020)
- EyeMed Client FAQ (Received March 23, 2020)
- EyeMed Member Benefit FAQ (Received March 23, 2020)
- EyeMed COVID-19 Eye Health Questions (Received March 23, 2020)
FlexBank
Guardian
- Guardian COVID-19 FAQ (Received March 27, 2020)
- 10 Things Employers Need to Know NOW Webinar (Received March 27, 2020)
- Guardian Coronavirus Communications Updates and Short-Term Disability Programs (Received March 19, 2020)
Humana
- Humana COVID-19 Eligibility Update (Received May 13, 2020)
- Humana Small Business Resource Guide (Received April 10, 2020)
- Credit Card Payment Supports Small Group Employers During COVID-19 (Received April 1, 2020)
- Humana to Waive Medical Costs Related to Coronavirus Treatment (Received March 31, 2020)
- Humana Employer FAQ (Received March 23, 2020)
- Humana FAQ Email for Agents (Received March 23, 2020)
- Humana FAQ Email for Employers (Received March 23, 2020)
- Humana COVID-19 Member FAQs (Received March 19, 2020)
MedBen
Medical Mutual
- Updated Health Plan Options for COVID-19 Business Disruption (Received May 20, 2020)
- COVID-19 Treatment Covered with No Member Cost Sharing: COSE MEWA (Received April 3, 2020)
- COVID-19 Treatment Covered with No Member Cost Sharing (Received April 1, 2020)
- State of Ohio Issues New Limitations on Certain Drugs Due to COVID-19 (Received March 27, 2020)
- Important Information for Our Members About COVID-19 (Received March 26, 2020)
- Medical Mutual Plans to Cover COVID-19 Testing with No Cost Sharing per Families First Coronavirus Response Act (Received March 26, 2020)
- Final Health Plan Options for COVID-19 Business Disruption FAQ (Received March 26, 2020)
One America
- Responding to the COVID-19 Pandemic (Received May 18, 2020)
- OneAmerica COVID-19 FAQ (Received March 26, 2020)
- OneAmerica Operations Updates (Received March 19, 2020)
Ohio Farm Bureau MEWA
Paycor
Principal
- Principal Recent COVID-19 Resources (Received May 18. 2020)
- Rate Stability for Select Renewals (Received April 27, 2020)
- Principal’s New COVID-19 Advisor Site (Received April 10, 2020)
- Rate Stability in Unprecedented Times (Received March 30, 2020)
- How COVID-19 Applies to Your Coverage (Received March 25, 2020)
- Principal Coverage and COVID-19 (Received March 19, 2020)
The Standard
- The Standard COVID-19 Continuity of Coverage (Received May 1, 2020)
- The Standard Frequently Asked Questions Regarding COVID-19 (Received April 24, 2020)
- The Standard Business Resiliency (Received March 19, 2020)
UnitedHealthcare
- Special COVID-19 Dental and Vision Enrollment Opportunity (Received May 14, 2020)
- Help Your Clients Prepare to Return to the Worksite (Received May 7, 2020)
- Help Clients Connect Laid-Off, Terminated Employees to Individual Coverage Options (Received May 4, 2020)
- FAQs Provide the Latest on COVID-19 Testing, Other Updates (Received May 4, 2020)
- Get Templates for COVID-19 Employer-to-Employee Emails (Received May 4, 2020)
- UnitedHealthcare COVID-19 Briefing Webinar Series (Received April 24, 2020)
- CARES Act: Key Provisions for Small Businesses (Received April 7, 2020)
- UnitedHealthcare COVID-19 FAQs to Help You Answer Client Questions (Received March 24, 2020)
- UnitedHealthcare COVID-19 Virtual Visits (Received March 25, 2020)
- COVID-19: Updates on Cost-Sharing and Special Enrollment Period (Received April 3, 2020)
- COVID-19 External UHC Payment Deferment Information for Fully Insured and All Savers (Received March 25, 2020)
- UnitedHealthcare COVID-19 Press Release (Received March 25, 2020)
- UnitedHealthcare COVID-19 External FAQ (Received March 24, 2020)
- UnitedHealthcare COVID-19 Notice of Special Enrollment (Received March 24, 2020)
- UnitedHealthcare COVID-19 Member-Facing Email Template (Received March 24, 2020)
- UnitedHealthcare COVID-19 Customer Webinar on March 25, 2020 (Received March 24, 2020)
- UnitedHealthcare COVID-19 Coverage FAQs (Received March 24, 2020)
- UnitedHealthcare MEWA Coronavirus Update: Coverage Continuation Options for Members (Received March 23, 2020)
- UnitedHealthcare COVID-19 Updates for Brokers and Consultants (Received March 23, 2020)
- UnitedHealthcare MEWA Update/Information (Received March 20, 2020)
- UnitedHealthcare Ohio MEWA (Received March 19, 2020)
VSP
Individual Carrier Updates
We will continually add guidelines and resources as they become available. Contact Lead Account Advisor Geoff Beglen with any questions.
Ambetter
- Ambetter: Keeping Your Clients Covered (Received April 8, 2020)
- Ambetter Coronavirus Information Page (Received March 25, 2020)
The IHC Group
Molina
Oscar
Unum
