Important Broker Updates from The Dental Care Plus Group and DentaQuest!

The Dental Care Plus Group/DentaQuest has released a number of updates regarding communications, products, and additional reminders:

• Increased targeted communication
  
  • DCPG/DentaQuest are improving the communication processes and tools used by providers and broker partners to deliver a positive experience for their members.
  • Development has begun on a standardized broker reporting package which will give insight and a deep dive into the metrics brokers are most curious about. Look forward to more information coming in 2022.
• Allowing the migration of groups from HMO to PPO products
  • Did you know DCPG/DentaQuest have multiple PPO options at different price points for groups who wish to move from their current HMO product?
  • While HMO products are not going away, a PPO plan may be a great option for groups whose members want increased flexibility including in- and out-of-network benefits.
  • Groups do not have to wait for their renewal date to migrate. They only ask for a 60-day advance notice to deliver an ideal customer experience.
• Expanding their team 
  • For the past six months, DCPG/DentaQuest have worked to build a dedicated support team for you and our clients.
  • Recent addition of Jennifer Nevin, Account Manager and Jack Graham , Senior Sales Representative, both of whom are experienced employee benefit professionals
• Reminders!
  • Updated shelf rates and bonus offerings
    • DCPG/DentaQuest’s expanded shelf rates now cover up to 99 eligible lives and you can earn up to $1,000/group for selling 51 to 99 shelf rated business!
    • They will continue to offer a 5 percent price decrease in shelf rates across the board through December 31, 2022. (This reduction is included in the shelf rates referenced here and on their website.)
  • Relaxed underwriting guidelines and product enhancements
    • Their updated underwriting guidelines make it even easier to qualify for Dental Care Plus Group plans.
    • Groups can take advantage of their relaxed participation guidelines and their extended dependent age limits (no more full-time student requirement).
    • Preventive care charges will no longer accumulate towards their member’s annual maximum for all new business sales. They are excited to offer this benefit as a differentiator and to uphold our corporate mission of Preventistry.

Contact your Cornerstone representative with any questions.