IMPORTANT UHC Small Business Update: Welcome to UHCeservices.com!

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Starting with March 1, 2022, effective dates, All Savers is being re-branded to UnitedHealthcare (UHC) Level Funded and the quoting and enrollment will be done through the SAMx system on www.uhceservices.com

Staring with April 1, 2022, effective dates, Fully Insured ACA business will also transition to www.uhceservices.com, making it a replacement for both www.myallsavers.com and www.unitedeservices.com

Why www.uhceservices.com?

  • This change will allow UHC to offer their Level Funded members all of the great tools included in www.myuhc.com and the UHC app, providing a more consistent member experience between UHC Fully Insured and UHC Level Funded members
  • This change will ultimately streamline broker administrative activities into one place for UHC Fully Insured ACA plans and UHC Level Funded plans, www.uhceservices.com, providing a more consistent broker experience
  • UHC Level Funded will have different broker resources than All Savers. Click here to review the UHCeServices LF Contact List for updated resources.

How do you register?

  • Appointed brokers and support staff should have already received an email to register with www.uhceservices.com
  • Need help?  Please contact UHC’s technical support line at 866-908-5940.
  • TIP: You only need one one Healthcare ID for all applications across UnitedHealthcare. You must have your own personal ID and password. Additional UnitedHealthcare websites that use a One Healthcare ID are www.employerservices.com and www.myallsavers.com.  If you already have a login for one of these other applications, you should use that one when registering for and logging into www.uhceservices.com

Training for www.uhceservices.com (Brokers & Employers)

Training for SAMx Level Funded (previously All Savers)

Invitations for SAMx Level Funded Quote and Enroll training sessions were sent to all appointed brokers.  See below for upcoming trainings:

Training for SAMx Fully Insured ACA Trainings:

Click on the links below to register for upcoming trainings:

Please note that UHC has new Level Funded Employer and Employee enrollment forms for groups enrolling March 1, 2022, and forward. The old All Savers forms will be discontinued starting with March 1, 2022, effective dates, so please discard all copies in your files. UHC will send out an updated quote and install checklist for UHC Level Funded sold cases moving forward, so please utilize the update UHC Level Funded Forms on www.uhceservices.com (under Tools & Resources).

Contact your Cornerstone broker advisor with any questions.

UnitedHealthcare Keeps it Simple with Their Quoting Process and Plan Designs

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UnitedHealthcare is extending their member level census underwriting through March 1, 2022.

  • Member Level Census Underwriting for groups with at least 10 Enrolling Employees, that have current coverage (virgin groups excluded).
  • Our MEWA portfolio contains 10 total plans
    • 6 Premier PROformance Plans:  $15 PCP Copay ($0 for children), $25 Urgent Care Copay, free Virtual Visits.
    • 4 HSA Plans: 100% coinsurance and have copays for Office Visits, Urgent Care, Emergency Room and Rx, after the HSA deductible has been satisfied.

Click here to access the Ohio Chamber MEWA Plan Grid.

Click here to access the Member Level Census.

Contact your Cornerstone representative with any questions.

UnitedHealthcare Offers Opportunity for Guaranteed Dental Rates

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Help your clients get a five percent second-year rate cap when they add a UnitedHealthcare dental plan by December 31, 2022.

The guidelines:

  • Effective dates are through December 31, 2022
  • Group size = 2 to 100 eligible lives.
  • Offer not available to groups in RI, WI, WA (2-50), FL (2-50), ACEC groups

Clients can save even more when they bundle!

Groups 2-50 get Packaged Savings
Customers can receive a $3 administrative credit for each enrolled health plan employee if they meet the requirements.

Groups 51 to 100 can save up to 4 percent with uBundle
Customers can save 2 percent on their health plan premiums by adding dental and up to 4 percent by adding more. Eligible customers can also get Packaged Savings.

Click here to learn more about UHC’s specialty benefits bundling program.

Contact your Cornerstone representative with any questions.

In Case You Missed It: UnitedHealthcare’s Fourth Quarter Updates for 2022

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In case you missed it, UnitedHealthcare presented their 2022 updates for all small group products on a recent Group Corner Webinar. A link to the webinar is below if you would like to review.

Some highlights from the webinar:

  • The Ohio Chamber MEWA is using 75% participation after valid waivers. Other UHC products are still on the 50% participation rate.
  • The Ohio Chamber offers a first year discount to agents and groups joining the chamber with $100 off.
  • UHC is providing medically underwritten quotes for the Ohio Chamber MEWA with a member level census.

Got groups that don’t want to do FormFire? UnitedHealthcare may have an answer for you!

UHC announced during the webinar that they will provide underwritten quotes with a member-level census for groups of 10+ enrolled (that’s enrolled, not eligible) up to 50 ATNE for the Ohio Chamber MEWA and AllSavers’ Level Funded plans. This is available for November 2021 through January 2022 effective dates. Groups must have current coverage in place.

If interested, here’s how you can take advantage of this special offer:

  • If the group has completed FormFire, please submit applications instead for the best underwritten rates possible.
  • The Cornerstone quote template can be used and sent to the quote mailbox.
  • Quote turnaround time is currently 5-8 business days.
  • UHC will only underwrite with the census or applications, not both. They won’t flip back and forth.
  • UHC will default to quote the MEWA. If you prefer an AllSavers quote or want an AllSavers quote in addition to the MEWA quote, we ask that you please send a separate email with the census attached. Brokers may prefer AllSavers if the group may not be eligible for the MEWA for some reason.
Watch the webinar

Not yet appointed with UnitedHealthcare? Contact us today to get started.

UnitedHealthcare Q4 Vision Rate Card

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UnitedHealthcare recently released their Ohio vision rate cards. These cards can be used instead of a group specific quote and benefit summaries are embedded in the PDFs.

Click here to review the vision rate card.

Contact your Cornerstone representative with any questions.

Join UnitedHealthcare and All Savers for Their Summer Broker and Agency Webinar Program!

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Join UnitedHealthcare and All Savers for their 2021 Summer Broker and Agency Webinar program to learn more about their alternate funding small business products and services. The webinars will provide updates on their most current products, sales and renewal tools, wellness programs, member service tools, and everything else you need to know when it comes to selling, renewing, and servicing your UHC small business groups.

Click here to review the webinar catalog (links to register are included on the last page of the catalog).

See below for their full webinar schedule:

Contact your Cornerstone representative with any questions.

UnitedHealthcare EServices Update Training Available!

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UnitedHealthcare EServices update training available! You won’t want to miss the upcoming training with UHC (schedule just made available) to learn the new navigation of United EServices. Plans like All Savers will eventually be migrating to this common platform with the newest navigation. So please plan to attend one of the two remaining trainings this summer (see schedule below).

Click here to review the training schedule.

UnitedHealthcare Delays Policy to Review Non-Urgent Emergency Room Visits

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Recently, UnitedHealthcare announced they would review claims determined to be non-emergent that will be subject to limited coverage or no coverage in accordance with the member’s Certificate of Coverage. In response to backlash from the American Hospital Association and the American College of Emergency Physicians, UHC decided to delay the policy until the end of the pandemic.

“Based on feedback from our provider partners and discussions with medical societies, we have decided to delay the implementation of our emergency department policy until at least the end of the national public health emergency period,” Tracey Lempner, spokeswoman for the Minnesota-based insurer, said in a statement.

Contact your Cornerstone representative with any questions.

UnitedHealthcare Releases Third Quarter Vision Shelf Rates for Employers (2-100)

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UnitedHealthcare offers vision shelf rates for employers with 2 to 100 employees. Here are a few reminders about UHC’s vision plans:

  • In addition to extremely competitive rates, their vision plans have a 24-month rate guarantee!
  • Adding ancillary with UHC is very easy and can be done at renewal or off cycle.
  • Employer sponsored vision can qualify the group for packaged savings of $2 PEPM
  • Voluntary options that require no employer contribution and can be added down to two eligible and one enrolled

Contact your Cornerstone representative for the newly released third quarter rates.

UnitedHealthcare Enhancing Capabilities for Emergency Department Utilization Payout for Non-Emergency Claims

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Beginning July 1, 2021, UnitedHealthcare will enhance their capabilities to assess emergency department (ED) facility claims to determine if the ED event was emergent or non-emergent, according to existing plan provisions, in most states. Choosing the right care location may help members save.

ED claims will be evaluated based on several factors, including:

  • The patient’s presenting problem
  • The intensity of diagnostic services performed
  • Other patient complicating factors and external causes

Claims determined to be non-emergent will be subject to limited coverage or no coverage in accordance with the member’s Certificate of Coverage. This enhanced capability will apply to commercial fully insured ED facility claims in many states for dates of service on July 1, 2021, or later. Subject to regulatory approval, UHC will continue to expand this capability to additional states and segments.

The assessment applies to both in-network (INN) and out-of-network facility emergency department claims. The states included in the program are AL, AR, AZ, CO, CT, DC, DE, FL, GA, IA, IN, KS, KY, LA, MA, MD, MI, MS, NE, NH, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, VA, WA, WI, WV.

Effective dates are on and after July 1, 2021, on renewal for most UnitedHealthcare large group fully insured plans and on and after Jan. 1, 2022, for most small group fully insured plans on renewal.

Beginning June 1, 2021, some fully insured members will receive a reminder that emergency room visits for non-emergency care are subject to limited coverage or may not be covered for the full cost of the emergency room visit, as outlined in the Certificate of Coverage.

Providers received the information in the June Network Bulletin and on uhcprovider.com. If a claim is determined to be non-emergent, the provider may complete an attestation form to attest if the event met the definition of an emergency consistent with the prudent layperson standard.

Member will receive an Explanation of Benefits (EOB) with language describing the reason for the limited coverage for an emergency visit that is determined to be non-emergency. There are member appeal rights based on state guidelines, which are stated on the EOB.

Contact your Cornerstone representative for more information.

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