Anthem Suspends Key Health Plan Timeframes

Starting March 1, 2020, Anthem suspended key health plan timeframes to give your employees more time to take advantage of HIPAA special enrollment periods, file and appeal claims, elect COBRA continuation coverage, and pay COBRA premiums.

The timeframes are scheduled to be reinstated on March 1, 2021. This means that members’ COBRA premiums will be due on the date listed on their bill. Other key timeframes will return to normal based on their plan details. Members can access their plan documents on anthem.com to find their plan details, including timeframes. They can access the COVID-19 Resource Center at anthem.com/coronavirus for information on their COVID-19 benefits.

Please make sure any updated eligibility information, claims, or appeals are submitted as soon as possible.

This applies to fully insured and self-funded ERISA employer-sponsored plans only.

Here is a letter for you to share with your employees to explain the end of the timeframe suspension.

Please contact your Cornerstone representative for more information.